Privacy Policy

YOUR CONSENT

The Terms apply to products named “DiningCity 鼎食聚”, “DC Assistant”, and “DC Partners” developed by Shanghai Shiju Network Technology Company Limited. We provide a platform for mid-to-high-end catering reservation services for users (hereinafter referred to as “you”).

By submitting your personal data to any DiningCity properties, you automatically accept that DiningCity registers and stores personal data for the specific purposes outlined below in this privacy policy. This includes sharing your data with the restaurants where you make reservations to facilitate your bookings and allowing these restaurants to send you promotional offers via email or SMS. You also consent to waive the right to undertake any action in relation to this privacy policy.

INFORMATION ABOUT YOU

When you make a reservation for a restaurant on our site, we will need to collect certain information about you such as your name, email address, phone number, and location. We may share this personal information with the restaurants where you make reservations, enabling them to send you promotional offers via email or SMS. We do not share personal information about you with outside parties unless you made the reservation through a 3rd party website, in which case the 3rd party website will have visibility on the reservation details of your booking to provide support.

INFORMATION ABOUT ALL VISITORS OF DiningCity

DiningCity may gather certain usage information from DiningCity, like the numbers and frequency of visitors to our website. The data is only used in aggregate and does not include any personally identifying information.

DiningCity app permissions

  • DiningCity may request location permissions to accurately show content in the relevant location.
  • DiningCity may request camera and file access permissions to let you post photos in reviews or update your user profile.
  • DiningCity may request IMEI, MAC, and read installed apps permissions to enable payment functionality through third-party providers. For more information on data collected by payment third-party providers, please see the section “Data Security”.

DC Assistant app permissions

  • DC Assistant may request location permissions to help you set up your restaurant location settings.
  • DC Assistant may request camera and file access permissions to let you submit restaurant, deal, or menu dish photos.

 

USE OF COOKIES

DiningCity uses a technology nicknamed 'cookies'. Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. They tell us how and when pages on our site are visited and by how many people. Cookies do not collect personally identifiable information, although they do identify a user's computer. We do not combine information collected through cookies with other personally identifiable information to detect who you are or what your screen name or email address is. Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent this. However, doing so may prevent you from taking full advantage of our website. For example, completing the restaurant reservation process can only be accessed if you accept cookies.

ACCURACY

DiningCity will, but is not obliged to, at your request or on our own initiative, update, rectify, or erase any incomplete, inaccurate, or outdated personal data about you.

DATA SECURITY

Personal information collected by DiningCity is stored in secure operating environments that are not available to the public.

HOW WE MANAGE PERSONAL INFORMATION WITH THIRD PARTIES

Authorization and consent principle: Without your consent, we will not share your personal information unless the shared personal information is de-identified information, and the third party cannot re-identify the natural person subject of such information. If the third party uses the information for a purpose beyond the scope of the original authorization and consent, they need to obtain your consent again.

Third-party SDKs for payment functionality: The payment function is provided to you by third-party payment companies that cooperate with us. Third-party institutions may need to collect your name, bank card type and card number, expiration date, and mobile phone number, mobile IMEI identifier, mobile MAC address, and/or installed apps. Bank card number, expiry date, and mobile number are sensitive personal information. This information is necessary for payment functionality. Refusal to provide this information will cause you to be unable to use this functionality but will not affect the normal use of other functions. The payment functionality is provided by 支付宝（中国）网络技术有限公司 and 深圳市腾讯计算机系统有限公司. The financial institutions will collect your relevant information to provide you with payment services in accordance with laws, regulations, and regulatory requirements. You can refer to each respective institution’s privacy policy for further details.

Third-party SDKs for geolocation: The geolocation function is provided to you by a third-party geolocation vendor that cooperates with us. We will share the GPS location with Amap so that the location results can be returned to you. GPS information is personal sensitive information, and refusal to provide it will only affect the geolocation-based features but does not affect the normal operation of other features.

 

We will share the necessary data with third parties through application program interfaces (APIs) and software tool development kits (SDKs). Different versions of third-party SDKs will be different, generally including third-party account login classes, third-party payment classes, map navigation classes, etc. We will carry out strict security testing and agree on data protection measures for third parties.

Third-party company name Products/Services Personal information involved Usage scenarios Purpose of Use Sharing mode Third Party Links
深圳市腾讯计算机系统有限公司 WeChat Device information (IMEI, IMSI, MAC address, AndroidID), Network information, WeChat account information Used each time a user selects a third-party account to sign in According to the user's choice, to provide users with third-party account login function SDK native capture Official website link: https://open.weixin.qq.com/ Privacy Policy Link: https://weixin.qq.com/cgi-bin/readtemplate?lang=zh_CN&t=weixin_agreement&s=privacy
财付通支付科技有限公司 WeChat Pay Device information (IMEI, IMSI, MAC address, AndroidID), Network information, WeChat account information Used each time the user selects a third-party payment method Provide users with third-party payment functions based on user selection SDK native capture SDK official website link: https://pay.weixin.qq.com/static/applyment_guide/applyment_index.shtmlPrivacy Policy Link: https://www.tenpay.com/v3/helpcenter/low/privacy.shtml
支付宝（中国）网络技术有限公司 Alipay Device information (IMEI, IMSI, AndroidID, MAC Address, BSSID, Hardware serial number, ICCID), Location information, network type, device model, device brand, carrier information, sensor list, application information Used each time the user selects a third-party payment method Provide users with third-party payment functions based on user selection SDK native capture SDK Official website link: https://open.alipay.com/ Privacy Policy Link: https://render.alipay.com/p/c/k2cx0tg8K
高德软件有限公司 Amap Location information, device information (IMEI, IMSI, MAC address), application information (application name, application version number), device brand and model Used when the user selects the map navigation function Provide users with map navigation capabilities SDK native capture Official website link: https://lbs.amap.com/ Privacy Policy Link: https://lbs.amap.com/pages/privacy/

 

AREAS NOT COVERED BY THIS PRIVACY POLICY

Personal information that you provide through chat sessions or email exchanges is not covered by this Privacy Policy. We will protect your privacy to the best of our ability by monitoring the sessions, but please keep in mind that you control the information you disclose when you are in a public forum. You should always be careful when distributing your personal information in this manner. Moreover, it is important to be aware that this policy only applies to DiningCity and not to other companies' or organizations' websites to which we may link.

AMENDMENTS

If we decide to change our Privacy Policy, we will post any amendments on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it to other companies.

USER CONTENT (REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT)

DiningCity reserves the right (but has no obligation) to monitor, remove, or edit various types of non-compliant User Content without notifying the User. Any such non-compliant User Content must not be illegal, threatening, obscene, racist, defamatory, libelous, pornographic, invasive of privacy, purposely false, or otherwise injurious to third parties, any form of “spam” or advertising other websites or services, etc.

YOUR OPINION

DiningCity welcomes your questions and comments about our privacy policy via our email address info@diningcity.asia

STATEMENT OF POSSIBLE TRANSFEREES

Information we collect about you will be used by the restaurant where you make your online reservation or may be available to the partner channel you made the booking through. This includes sharing your information with the restaurant you made a reservation at, enabling them to send you promotional offers via email or SMS. For example, if you made a reservation on Ctrip’s mobile app using the DiningCity reservation form, Ctrip has visibility on this reservation information to provide support to you. If you did not use a third party to make your reservation, the reservation data will be shared with the restaurant you made the reservation at.

Written reviews published on DiningCity may also be visible on partner websites or third-party content but will always be watermarked as coming from DiningCity. At no time does the ownership of your review change. If the review is removed on DiningCity, it will also be removed from other partner websites.

STATEMENT OF RIGHTS OF ACCESS AND CORRECTION

You have the right to request access to and correction of information about you held by us.

ACCOUNT REMOVAL PROCESS

To request an account deletion, please contact us at info@diningcity.asia. Your application will be processed within 15 days of your identity verification or within the time specified by local laws and regulations. Once you have successfully logged out, we will delete or anonymize your personal information as soon as required by local laws and regulations. For rules and procedures for canceling an account, please see the “User Cancellation Guide” appendix.

NOTICE OF CONTACT PERSON TO REQUEST ACCESS OR CORRECTION

If you wish to access or correct your personal data held by us, please email DiningCity at info@diningcity.asia

 

PRIVACY POLICY STATEMENT

Website traffic data

We do not collect any personally identifiable information from the visitors to our website. Our service provider makes a record of your visit that shows only the Domain Name Server address part of your email address, e.g., "coolmail.com" from an email address of "anon@coolmail.com", and of the pages visited. The service provider only discloses to us aggregate information about the number and types of visitors by reference to their Domain Name Server address. This information is used by us only for preparing general statistics on the usage of our website.

Personal Data (Privacy) Ordinance Statement

The information collected from you will primarily facilitate reservations at restaurants made through the DiningCity platform. This can include our events such as Restaurant Week or other event formats we operate. The information is shared with the restaurant you made a reservation to facilitate the reservation at the restaurant. The restaurants where you make reservations may also use your information to send you promotional offers via email or SMS. You can opt out of any newsletter and SMS you receive from us or the restaurants at any time.

Your profile will also be used to issue reward points to your account and send you marketing promotions by DiningCity itself. You can opt out of any newsletter and SMS you receive from us at any time.

If you made a reservation through a third party, the reservation information may also be visible to the third party you made the reservation through for the purpose of providing support for the reservation you made.

Standard messages you will receive from us include:

  • Reservation confirmation Email and/or SMS
  • Reservation change Email and/or SMS
  • Reservation cancellation Email and/or SMS
  • Reservation reminder Email and/or SMS
  • Dining experience review request Email and/or SMS

 

APPENDIX 1

User Cancellation Guide

Before you cancel your account, please fully read, understand, and agree to the following:

We remind you that the cancellation of your DiningCity account will result in the termination of our service provisions to you. Once logged out, we will delete your personal information, and other associated data will be kept in a non-retrievable, inaccessible, or anonymized state. This associated data may be stored for 3 years or more per local laws and regulations.

  1. If you still wish to delete your account, please ensure the following beforehand:

    • The account has no associated financial transactions pending;
    • There are no outstanding services provided or paid for on the account that have yet to be paid for;
    • There are no pending disputes or complaints reported associated with this account;
    • The account is a normal account and there are no records of the account being restricted or investigated.

  2. DiningCity reserves the right to cancel your account without your consent if your account is involved in a dispute, including but not limited to complaints, reports, litigation, arbitration, investigations by state authorities, etc.

  3. Please be sure to unlink other relevant accounts before submitting your cancellation request.

  4. Once your DiningCity account is canceled, it will not be recoverable. Please back up all information and data related to your account yourself before the operation. By canceling your account, you will no longer be able to use this account and will no longer be able to retrieve any content or information related to your account, even if you re-register using the same mobile number or identifier.

  5. The cancellation of your account does not imply an exemption or mitigation of the account holder’s conduct and related liabilities prior to the cancellation of this account.

PRESENTING PARTNERS

OFFICIAL PARTNERS